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We had to replace Culligan water system, since Culligan company does not maintained our version any longer, and indeed we were Culligan customers for 25+ years. The advisor in Home Depot Laura Baker recommended Puronics, and we could not be happier. The customer...
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4.7
I liked
  • Professional expert level of installer
#1077919
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I had the TG puronic system put in my house this company reps at lease for the one that came out did not speak English I told him that I didn't understand Spanish I was decieved by the rep. He gave me a copy of the so called contract in Spanish he said he was going to...
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Letitgo
Letitgo

You're contradicting yourself over and over. One minute you couldn't understand the rep cause he spoke Spanish and the next you understood everything he was saying. Lmao you c...

#1031434
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Very bad customer service I have been with a problem with my water for more than 7 months because it is coming dark brown Wich is very scare for my family and I have been calling all people and numbers and finally they sent me a tech and he said yes you have a problem...
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1.0
#1018937
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Puronics Staff Review

Puronics
#660480
1.0
Details
I have very probles about one representant.please contact me 8329784360
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Diversity of Products or Services
Service Scheduling
Turnaround Time
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Water System Review

Puronics
#609165
1.1
Details
My system is leaking and the co company ameritek wont look at unless i do a service for 150 dollars, this companies are scammers they have no lifetime warranty like they say! Ppl dont believe these ppl
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Turnaround Time
Warranty
Website

Water System Leak Review

Puronics
#499407
I had a Puronics come out and told me that the system they sold with the silver and carbon needed no service but come to find out the carbon holds bacteria and needs to be replaced at least every two yes costing over $500. Houston's aqua Vida water Puronics dealer ripped us off and never came and fixed my leak. The sales guy came and collected payment and never came back. After doing some research I found out this system is only $900 and they...
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Input after reading review "Puronics - Bad System, bad technicians, bad company, bad experience over all" https://puronics.pissedconsumer.com/bad-system-bad-technicians-bad-company-bad-experience-over-all-20141120559949.html Installed in 2014, the base model. We have...
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Anonymous
Puronics Customer Servide

Thank you for your feedback. Please contact us at info@puronics.com or 899.339.8780. You can also contact our GM, Jeff Atkinson at 925.456.1605. We will be happy to get the p...

1.9
#996618
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I've had my system for less than 6 months and I've been attempting to get help from ANY service technicians because all the lines from my new home are spitting out salty water. I called Puronics at 800-339-8780 and they refered me to 4 other numbers in the Houston...
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Anonymous
Anonymous

Thank you for your feedback. Please email us at info@puronics.com or call technical support at 800.820.1270 and we will get you taken care of. Best Regards,Puronics Customer ...

1.1
#874005
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I just had my water tested because my laundry was not getting clean, the HE machine is 2 years old and cleaned every month, my dishes were not coming clean, again the dishwasher is also 2 years old. The hot water heater also 2 years old and purged every season. My...
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Anonymous
Anonymous

Thank you for your feedback. Please contact Purinics Technical Support at 800.820.1270 and we will get your problem resolved. Regards,Puronics Customer Service

#865820
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Purchased a puronics system from Willmington, NC. I love the way my water feels and tastes. Service was great and the price was much more reasonable than Culligan. The product was explained to me in a way that I understand. The technicians were curtious and quick with...
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Anonymous
Anonymous

Hi how much it cost you?

5.0
I liked
  • Great products
  • Friendly service
#725522
Reply to reviews
Patents mean a lot. The support of NASA the EPA and WQA mean everything. As for reverse osmosis taking out crucial minerals calcium is found in milk in an organic state whereas in public water it is inorganic and our bodies cannot use it you are misunderstanding...
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Anonymous
kamash

The purpose of removing calcium is to improve the quality of "working grade" water for washing, bathing, and cleaning. Scientifically there are less dissolved impurities in th...

Anonymous
nothx

Calcium, by definition, is inorganic, dingus.All of these "healthy" water companies are scams

4.4
#681913
Reply to reviews
I chatted directly with Puronics representatives through their chat box asking for the price of Puronex Hydronex. Both representatives could not give me the price. They said, a dealer will contact me and they asked for my personal information ( I did not give my...
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Anonymous
kamash

How would you feel if your supplier set your prices even though the cost of doing business varies greatly depending on location, job, slalaries, business size , etc. You've ob...

Anonymous
Scott

Where do you want the equiptment located? What material do you want to use PVC, copper PEX?? Do you want sodium c or potass c ???? it doesnt cost to have a rep come out..too m...

1.0
#675902
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I am sorry that I purchased anything from this company. I have been trying for 3 years to get the company to change my filter. Every time I was able to get in contact with them to set up an appointment, they would not show up. There was a lady who claimed to work...
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Anonymous
Anonymous

Thank you for your comments about Puronics. We are sorry to hear about your experience. Please contact Puronics customer service at 800.339.8780 or you can email to info@pur...

2.5
#647790
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