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I've used them over the years and they've been quite reasonable. Heck the engineering manager (in charge of manufacturing) came to our house on a weekend to fix a leak after a Thursday reinstall. The reinstall was a little pricey but I assumed they bundled in...
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Company wrote 0 private or public responses to the review from Oct 29.
#1390719
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First, the sales rep was very nice, worrisome but nice. She came to our house 3 times to convince us how terrible our water is. We fell for it. Later we called about the orange ring in our toilet and could never get anyone out. Then we called because the system was...
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Company wrote 0 public responses to the review from Jul 24.
Anonymous
Anonymous

Thank you I’m not installing this

1.0
#1311822
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I’ve had my purionics system since roughly 2006. We have always had intermittent issues with brown water after backup. We had tech after tech out to reset things, replace filter, check water pressure etc.. over the years. We went months not even using the system...
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Company wrote 0 private or public responses to the review from May 09.
1.6
#1251608
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I have my system for 6 months now and I've had problems ever since I'm having a black residue coming from my faucet sinks shower heads I've tried to contact the main office and nobody has gotten contact with me I'm going on two months trying to get this resolved I'm...
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Company wrote 0 private or public responses to the review from Mar 07.
Anonymous
Puronics Customer Service

Thank you for your feedback. Please contact Puronics customer service at 800.339.8780 or by email at info@puronics.com. Puronics products come with a comprehensive product war...

1.0
#1204908
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Puronics - Over charged

I was charged $1200 for under the kitchen sink system only. I then found out it should have cost under $300. Toal rip off. Now I need the filters replaced and researhing them my has 3 filters. Dont fall for the high pressure sales pitch. George Sales was my salesman name. Think thats his real name?
Company wrote 0 public responses to the review from Nov 10, 2017.
1.0
Details
Advertised vs Delivered
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Service Scheduling
Staff
Value for money
Warranty
Website
#1129408
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I am a real customer. Let me share my experience: First, we received a postcard in the mail for a free Tide bottle. Who doesn't want free Tide? I sent in the postcard with our information, only to find out this free Tide postcard is actually a lead generating system,...
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Company wrote 0 private or public responses to the review from Nov 10, 2017.
Anonymous
Puronics Customer Service

Thank your for your feedback. Please contact Puronics at 800.339.8780 or by email at info@puronics.com. We will be happy to get your problem resolved.

Anonymous
Anonymous

This system was sold at a loss to match a payment promised by an inexperienced representative for a customer with subprime credit. System has been removed at customers reques...

1.4
#1129386
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Puronics - Están ***

El mal del fundió. En todo caso, si nos pasa algo, el ciudad de Houston nos paga.
Company wrote 0 public responses to the review from Sep 26, 2017.
#1106714
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We had to replace Culligan water system, since Culligan company does not maintained our version any longer, and indeed we were Culligan customers for 25+ years. The advisor in Home Depot Laura Baker recommended Puronics, and we could not be happier. The customer...
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Company wrote 0 private or public responses to the review from Jul 22, 2017.
Anonymous
JAY COFFIN

BOGAS REVIEW AFTER ALL THE BAD ONES?

4.7
I liked
  • Professional expert level of installer
#1077919
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I had the TG puronic system put in my house this company reps at lease for the one that came out did not speak English I told him that I didn't understand Spanish I was decieved by the rep. He gave me a copy of the so called contract in Spanish he said he was going to...
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Company wrote 0 public responses to the review from Apr 07, 2017.
Letitgo
Letitgo

You're contradicting yourself over and over. One minute you couldn't understand the rep cause he spoke Spanish and the next you understood everything he was saying. Lmao you c...

#1031434
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Contact Puronics

Mailing Address:
Puronics, Incorporated
5775 Las Positas Road
Livermore, California 94551
United States
Phone:
(925) 456-7000
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Puronics Products and Services

Very bad customer service I have been with a problem with my water for more than 7 months because it is coming dark brown Wich is very scare for my family and I have been calling all people and numbers and finally they sent me a tech and he said yes you have a problem...
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Company wrote 0 private or public responses to the review from Mar 09, 2017.
1.0
#1018937
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