First, the sales rep was very nice, worrisome but nice. She came to our house 3 times to convince us how terrible our water is. We fell for it. Later we called about the orange ring in our toilet and could never get anyone out. Then we called because the system was...Read more
I’ve had my purionics system since roughly 2006. We have always had intermittent issues with brown water after backup. We had tech after tech out to reset things, replace filter, check water pressure etc.. over the years. We went months not even using the system...Read more
I have my system for 6 months now and I've had problems ever since I'm having a black residue coming from my faucet sinks shower heads I've tried to contact the main office and nobody has gotten contact with me I'm going on two months trying to get this resolved I'm...Read more
Puronics - Over charged
I was charged $1200 for under the kitchen sink system only. I then found out it should have cost under $300. Toal rip off. Now I need the filters replaced and researhing them my has 3 filters. Dont fall for the high pressure sales pitch. George Sales was my salesman name. Think thats his real name?
I am a real customer. Let me share my experience: First, we received a postcard in the mail for a free Tide bottle. Who doesn't want free Tide? I sent in the postcard with our information, only to find out this free Tide postcard is actually a lead generating system,...Read more
Puronics - Están ***
El mal del fundió. En todo caso, si nos pasa algo, el ciudad de Houston nos paga.
We had to replace Culligan water system, since Culligan company does not maintained our version any longer, and indeed we were Culligan customers for 25+ years. The advisor in Home Depot Laura Baker recommended Puronics, and we could not be happier. The customer...Read more
I had the TG puronic system put in my house this company reps at lease for the one that came out did not speak English I told him that I didn't understand Spanish I was decieved by the rep. He gave me a copy of the so called contract in Spanish he said he was going to...Read more
Very bad customer service I have been with a problem with my water for more than 7 months because it is coming dark brown Wich is very scare for my family and I have been calling all people and numbers and finally they sent me a tech and he said yes you have a problem...Read more
Input after reading review "Puronics - Bad System, bad technicians, bad company, bad experience over all" https://puronics.pissedconsumer.com/bad-system-bad-technicians-bad-company-bad-experience-over-all-20141120559949.html Installed in 2014, the base model. We have...Read more
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